Project Overview
This system was a wholesale and retail management system (WRS). Interview with technical manager and users to discuss pain points. As request, they wanted to keeps previous structure, simply the operational flow, and redesign UI & banding. To solve the challenge of user daily work, they had to handle huge data in this system, so they wanted easy for use and filter data clearly.
Role
UX and UI Designer
Type
Retail
Year
2018
Design Process
User Research > Content Inventory > Competitive Analysis > Interview > Sitemap > Wireframe > Prototyping
User Research
In order to re-design this system, we conducted competitor research and we conducted observations and used the interview information related habits and preferences and to graph out the relationships.
Content Inventory
From this design, we simply their operation and create a dashboard for reading the statistics easily.
Dashboard
Customer Relationship Management
Supplier Management
Inventory Control Management
Purchase Order Management
Quotation Management
Invoice Management
Business Entity Management
Report
Prototype
Conducted competitor research and interviews enabling us to find out needs and wants of users and look for specific working system to filter criteria of our prototype.
The Solution
Huge of data was stored in COO as primary sources which allowed the users to sort out options that were available with management. Users should be able to sort out and view the details based on their unique preferences and expectations.